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TERMS & POLICIES
Payment Terms
All orders are shipped 'C. O. D.' until credit is approved. Initial buy-in order must
be shipped 'C. O. D.'. All customers must fill out an account application. No
orders will be shipped until application is approved by WYSCO. If
requesting "Open" account, then customer credit references must be submitted
along with signed banking request form (supplied by WYSCO). No "Open"
account will be given without proper paper work filled out. Once credit is
approved, orders will be shipped "Net 30 Days". The invoice will be due and
payable 30 days from the date of invoice. There is no early payment discount
allowed. All accounts that become past due will be put on credit hold until paid
in full and/or will be put back to C. O. D.' terms. All invoices that are
over 60 days past due will be subject to a 2% service charge. This service
charge will be strictly enforced and no future orders will be released until all
charges have been paid in full. WYSCO will have the option to change
terms back to C. O. D.' if constantly past due. Any account that has a check
returned from the bank for "NSF" or "Stop Payment" will be charged a $25.00
returned check charge. In addition, account may loose their "Open" account
status and be changed to "Pay Before Shipping" terms. Customer will have to send
a "Certified" check before shipment will be made. Customer will be liable for
all legal and/or collection charges incurred by WYSCO to collect on account.
Delivery / Freight
Order will be shipped either "F. 0. B. WYSCO" or "Prepaid"
depending upon customers pricing arrangements. Selection of trucking company
will be at the discretion of WYSCO. Customers will be responsible for any
miscellaneous charges such as "call for appointment", "residential
surcharge" or "customs manifest fees". If customer requires special
shipping or choice of own carrier, then all freight charges will be at their own
expense, no matter what the value of the order is. "F 0. B." customer may
request their own freight company. It is customer's responsibility to verify
correct number of cartons received before signing the bill of lading. WYSCO will
not honor any claims for carton shortages once customer has signed shipping company's bill of lading.
Order / Backorders
Order can be phoned or faxed to WYSCO. There will a $25.00 minimum billing
charge applied to all orders under $250. There will be $5.00 handling charge
applied to all "Drop Shipment" orders. For those accounts that have
multiple warehouses, this charge will not apply. Customer will not be billed
both for "Drop Shipment" and "Minimum Billing" on the same order.
Only the "Drop Shipment" charge will apply. On the price sheet, there is
a column listing "Case Qty'. All orders should meet the "Case Qty"
amounts. This is mandatory for the larger items such as oil pans, valve
covers, air cleaners, etc. It is WYSCO's policy to hold backorders on all
shipments. "Cancel Backorders" must be clearly indicated on orders if
customer does not to keep backorders.
Shortages / Claims
Any shortages on shipments must be reported to WYSCO within 48 hours of receipt
of goods. WYSCO will fax customer a "Claims Form" to fill out. This
form must be completed and faxed back to WYSCO before claim can be
processed. If WYSCO is found to be at fault, credit will be issued and
correct items will be sent and re-billed to customer. No credit will be
issued to customer for carton
shortages if bill of lading has been signed for correct number of cartons being
shipped. It is customer's
responsibility to take time and count the number of cartons received before
signing document. Do not take any deductions on original invoice when remitting
payment. If there are any corrections to invoice, WYSCO will issue a
credit memo to customer.
Returns
WYSCO will accept returns with prior approval and issuance of a return
authorization number. All returns must be shipped "Freight Prepaid" and
the RGA number must be marked on the outside of the carton. WYSCO will
refuse shipment if RGA number is not marked on outside of carton. A
restocking fee of 15% will be applied to all returns, unless it is an
error on the part of WYSCO or for defective merchandise. No returns
will be accepted on discontinued items or if item was purchased more than 90
days prior to return. Warranty period is for 90 days. Credit for defectives
allowed only if purchased within the past 90 days. WYSCO will issue
credit for defectives and then ship and re-bill customer for the items returned.
Customize Service
WYSCO provides individual service. Should you have any individual
requirement, please contact us, we will customize a right one to fit all your
needs.
WYSCO maintains the right to continually improve products’ features and
specifications and are subject to change without notice.
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New Vendor
- Sellers Permit -
- Credit Application -
- Credit Reference form -
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